WJCT Public Media - Alexa Voice Command Issue — "Play WJCT News 89.9" Incorrectly Plays Anthology 89.9 HD3 – Incident details

WJCT News 89.9 Alexa Skill experiencing partial outage

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To report an issue or outage that is not listed below, please contact WJCT Audience Services at audienceservices@wjct.org or 904-358-6360.

Alexa Voice Command Issue — "Play WJCT News 89.9" Incorrectly Plays Anthology 89.9 HD3

Investigating
Partial outage
Started about 6 hours ago

Affected

Apps & Skills

Partial outage from 3:46 PM to 12:00 AM

WJCT News 89.9 Alexa Skill

Partial outage from 3:46 PM to 12:00 AM

Updates
  • Investigating
    Investigating

    We are aware of an issue where asking Alexa to "play WJCT News" or "play WJCT News 89.9" incorrectly plays our secondary stream, Anthology 89.9 HD3, instead of the WJCT News 89.9 live stream. This affects Amazon Echo and other Alexa-enabled devices.

    We have reported the issue to Amazon and will update this page when it is resolved.