WJCT Public Media - Notice history

All systems operational

This web page shows the status of WJCT Public Media services across all television channels, radio stations, websites, digital audio streaming and apps. Upcoming maintenance and any known issues will be published here.

To report an issue or outage that is not listed below, please contact WJCT Audience Services at audienceservices@wjct.org or 904-358-6360.

Operational

wjct.org - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
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news.wjct.org - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
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jaxpbs.org - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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jaxmusic.org - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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jaxtoday.org - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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adaptflorida.org - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Operational

WJCT Public Media iOS App - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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WJCT Public Media Android App - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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WJCT News 89.9 Alexa Skill - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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WJCT Classical 24© Alexa Skill - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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WJCT Electro Lounge Radio Alexa Skill - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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WJCT Anthology Alexa Skill - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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WJCT Radio Reading Service Alexa Skill - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Google Assistant Command - WJCT News 89.9 - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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100% - uptime

WJCT News 89.9 - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 99.97%Jan 2022 · 99.93%

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WJCT Classical 24© 89.9 HD2 - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 99.97%Jan 2022 · 99.93%

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WJCT The Independent 89.9 HD4 - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 99.97%Jan 2022 · 99.93%

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WJCT Anthology 89.9 HD3 - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 99.97%Jan 2022 · 99.93%

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WJCT Radio Reading Service - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 99.97%Jan 2022 · 99.93%

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Nov 2021
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100 Festival Park Ave - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Third Party: PBS → PBS Video Portal - Operational

Third Party: PBS → PBS Website - Operational

Third Party: PBS → TV Listings Editor Console - Operational

Third Party: PBS → Station Manager Console - Operational

Third Party: PBS → PBS Account - Operational

Third Party: PBS → Local Live Streams - Operational

Third Party: PBS → Media Manager Console - Operational

Third Party: PBS → MVault Console - Operational

Third Party: Stripe → Stripe API - Operational

Third Party: Stripe → Stripe Checkout.js - Operational

Third Party: Stripe → Stripe Dashboard - Operational

Third Party: Stripe → Stripe JS - Operational

Third Party: Pantheon → Front-End Sites - Operational

Third Party: Pantheon → Global CDN - Operational

Third Party: Triton Digital → AMERICAS → Live Streaming Ad Delivery - Operational

Third Party: Triton Digital → AMERICAS → Omny.fm Publishing - Operational

Third Party: Triton Digital → AMERICAS → Podcast Delivery - Operational

Third Party: Triton Digital → AMERICAS → East - Live Streaming Delivery - Operational

Third Party: Triton Digital → AMERICAS → Tap API - Operational

Notice history

Jan 2022

Digital audio streaming intermittently down
  • Resolved
    Resolved

    The issue has been temporarily resolved. There will be maintenance performed tonight to permanently resolve the issue.

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Investigating
    Investigating

    The digital audio streaming server for WJCT Public Media is experiencing technical issues. We are currently investigating this incident.

Incorrect radio show episode information on WJCT websites
  • Resolved
    Resolved

    The Now Playing information for WJCT Public Media radio stations is now displaying properly on wjct.org and news.wjct.org. Thanks for your patience as NPR worked to resolve the issue.

  • Investigating
    Investigating

    The Now Playing information for WJCT Public Media radio stations is not displaying properly on wjct.org and news.wjct.org.

    These screenshots were taken at 11:42 a.m. ET.

    NPR's digital team is aware of the issue and is actively working on resolving this.

    In the interim, please use the radio schedule page on news.wjct.org as it is showing the correct information.

    Thank you for your patience.

Dec 2021

Digital Audio Streaming temporarily down
  • Resolved
    Resolved

    The issue has been resolved. @WJCTNews and @JMEJaxMusic digital audio streaming services are back online. Thanks for your patience! Please let us know if you have any other issues.

  • Investigating
    Investigating

    The server that runs our digital audio stream required an emergency update. The update is expected to take approximately 15-30 minutes. Our radio services remain functional during this time. Sign up to get updates above to be notified once our digital audio streaming services are back online. Thank you for your patience while we resolve this issue.

ALERT: WJCT News Website Maintenance Work
  • Completed
    December 11, 2021 at 6:44 PM
    Completed
    December 11, 2021 at 6:44 PM

    The maintenance has been completed, and Brightspot has reported that everything is operating as expected. The WJCT News website should now be performing as normal. If you discover any other issues on news.wjct.org please report them. Thank you for your patience as this was resolved.

  • Update
    December 10, 2021 at 6:09 PM
    In progress
    December 10, 2021 at 6:09 PM

    Brightspot has reported that the process to restore the database index is now a little over 65% complete. Most articles are now appearing on the WJCT News homepage and other pages of the website, but some articles may not be appearing on some pages. The website may respond slowly, and unexpected behavior may occur. Brightspot expects the process to take about 30 hours in total. It should be completed by Saturday, December 11, 2021 at 1:00 a.m. at the latest.

    Until the indexing process is completed, if you are looking for an article on news.wjct.org that you cannot find, please search Google or Bing for the article you are looking for, and the link in the search results should take you to the individual article. Thank you again for your continued patience, and we are sorry for this inconvenience.

  • Update
    December 10, 2021 at 12:16 AM
    In progress
    December 10, 2021 at 12:16 AM

    Today Brightspot, the company that develops and manages the WJCT News website, and most NPR member stations' websites, identified a critical issue with the Solr database that powers many of the functions on the website. Unfortunately, after the maintenance was completed, the database index did not recover.

    This is causing most of the content on the WJCT News website to not appear on the homepage and to not appear in the search results. The articles are still on the website, but they are harder to find. Brightspot is working to restore the index, but due to the size of the database, the process may take up to 30 hours to complete.

    Until it is finished, please search Google or Bing for the article you are looking for, and the link in the search results should take you to the individual article. Thank you again for your patience, and we are sorry for this inconvenience.

  • Update
    December 09, 2021 at 10:05 PM
    In progress
    December 09, 2021 at 10:05 PM

    Brightspot is continuing the urgent maintenance on the WJCT News website. Currently the site is loading, but only national news is appearing. Thank you for your patience as they complete this work. We will update this site once the work is completed and news.wjct.org is fully operational again.

  • In progress
    December 09, 2021 at 8:30 PM
    In progress
    December 09, 2021 at 8:30 PM

    Brightspot will be performing an urgent maintenance task today on the WJCT News website, news.wjct.org, between 3:30 p.m. and 4:30 p.m. ET.

    During this time, the WJCT News website may be down or may experience other issues.

    We appreciate your patience during this time.

Nov 2021

No notices reported this month

Nov 2021 to Jan 2022

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