WJCT Public Media - AT&T U-verse / DIRECTV STREAM technical difficulties – Incident details

All systems operational

This web page shows the status of WJCT Public Media services across all television channels, radio stations, websites, digital audio streaming and apps. Upcoming maintenance and any known issues will be published here.

To report an issue or outage that is not listed below, please contact WJCT Audience Services at audienceservices@wjct.org or 904-358-6360.

AT&T U-verse / DIRECTV STREAM technical difficulties

Resolved
Operational
Started almost 3 years agoLasted over 1 year

Affected

Television Channels

Operational from 6:15 PM to 2:46 PM

Jax PBS

Operational from 6:15 PM to 2:46 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are aware that some AT&T / DIRECTV STREAM customers are currently unable to receive Jax PBS. This issue is related to DIRECTV's receiving equipment; the Jax PBS is available over broadcast and through all other providers. If you are experiencing issues, please contact AT&T customer service at directv.com/support/stream/, 1-833-809-4232 or @ATTHelp.

  • Investigating
    Investigating

    We have been made aware that AT&T / DIRECTV customers are currently not receiving the Jax PBS television signal. We apologize for the inconvenience and are working to resolve the issue as quickly as possible.