WJCT Public Media - NPR digital audio streams not playing on Google Assistant and Amazon Alexa devices – Incident details

All systems operational

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To report an issue or outage that is not listed below, please contact WJCT Audience Services at audienceservices@wjct.org or 904-358-6360.

NPR digital audio streams not playing on Google Assistant and Amazon Alexa devices

Resolved
Operational
Started about 2 years agoLasted 1 day

Affected

Digital Audio Streams

Partial outage from 7:13 PM to 9:13 PM

WJCT News 89.9

Partial outage from 7:13 PM to 9:13 PM

Classical 24© 89.9 HD2

Partial outage from 7:13 PM to 9:13 PM

Anthology 89.9 HD3

Partial outage from 7:13 PM to 9:13 PM

Jacksonville's Jazz Radio 89.9 HD4

Partial outage from 7:13 PM to 9:13 PM

WJCT Radio Reading Service

Partial outage from 7:13 PM to 9:13 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    NPR is currently experiencing an outage affecting the delivery of station streams to Google Assistant and Amazon Alexa-powered devices. Any command used to try and play a station stream is currently not working. They have identified the root cause and are working to resolve the issue, but there is no ETA at this time.

    Apple Music streams are not affected.