WJCT Public Media - Technical issue affecting wjct.org, jaxtoday.org and jaxmusic.org websites – Incident details

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This web page shows the status of WJCT Public Media services across all television channels, radio stations, websites, digital audio streaming and apps. Upcoming maintenance and any known issues will be published here.

To report an issue or outage that is not listed below, please contact WJCT Audience Services at audienceservices@wjct.org or 904-358-6360.

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Technical issue affecting wjct.org, jaxtoday.org and jaxmusic.org websites

ResolvedMajor outage1 hour 59 minutes

Affected

Websites

Major outage from 3:54 PM to 4:25 PM, Partial outage from 4:25 PM to 5:53 PM

wjct.org

Major outage from 3:54 PM to 4:25 PM, Partial outage from 4:25 PM to 5:53 PM

jaxmusic.org

Major outage from 3:54 PM to 4:25 PM, Partial outage from 4:25 PM to 5:53 PM

jaxtoday.org

Major outage from 3:54 PM to 4:25 PM, Partial outage from 4:25 PM to 5:53 PM

  • ResolvedUTC

    This incident has been resolved. Thanks for your patience.

  • IdentifiedUTC

    Pantheon, our hosting provider, has informed us that they have identified the root cause of the issue and are actively applying a fix.

  • InvestigatingUTC

    We have been informed that users are currently getting a 503 error which is caused by an issue at our hosting provider. We are currently investigating this incident. Thank you for your patience.