WJCT Public Media - Notice history

All systems operational

This web page shows the status of WJCT Public Media services across all television channels, radio stations, websites, digital audio streaming and apps. Upcoming maintenance and any known issues will be published here.

To report an issue or outage that is not listed below, please contact WJCT Audience Services at audienceservices@wjct.org or 904-358-6360.

Operational

wjct.org - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
Jan 2021
Feb 2021

news.wjct.org - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
Jan 2021
Feb 2021

jaxpbs.org - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
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jaxmusic.org - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
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jaxtoday.org - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
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adaptflorida.org - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
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Operational

WJCT Public Media iOS App - Operational

94% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 81.79%

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Dec 2020
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WJCT Public Media Android App - Operational

94% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 81.79%

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Dec 2020
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Feb 2021

WJCT News 89.9 Alexa Skill - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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WJCT Classical 24© Alexa Skill - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
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WJCT Electro Lounge Radio Alexa Skill - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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WJCT Anthology Alexa Skill - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Feb 2021

WJCT Radio Reading Service Alexa Skill - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
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Feb 2021

Google Assistant Command - WJCT News 89.9 - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
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100% - uptime

WJCT News 89.9 - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
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Feb 2021

WJCT Classical 24© 89.9 HD2 - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
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Feb 2021

WJCT The Independent 89.9 HD4 - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
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Feb 2021

WJCT Anthology 89.9 HD3 - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
Jan 2021
Feb 2021

WJCT Radio Reading Service - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
Jan 2021
Feb 2021

100 Festival Park Ave - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
Jan 2021
Feb 2021

Third Party: PBS → PBS Video Portal - Operational

Third Party: PBS → PBS Website - Operational

Third Party: PBS → TV Listings Editor Console - Operational

Third Party: PBS → Station Manager Console - Operational

Third Party: PBS → PBS Account - Operational

Third Party: PBS → Local Live Streams - Operational

Third Party: PBS → Media Manager Console - Operational

Third Party: PBS → MVault Console - Operational

Third Party: Stripe → Stripe API - Operational

Third Party: Stripe → Stripe Checkout.js - Operational

Third Party: Stripe → Stripe Dashboard - Operational

Third Party: Stripe → Stripe JS - Operational

Third Party: Pantheon → Front-End Sites - Operational

Third Party: Pantheon → Global CDN - Operational

Third Party: Triton Digital → AMERICAS → Live Streaming Ad Delivery - Operational

Third Party: Triton Digital → AMERICAS → Omny.fm Publishing - Operational

Third Party: Triton Digital → AMERICAS → Podcast Delivery - Operational

Third Party: Triton Digital → AMERICAS → East - Live Streaming Delivery - Operational

Third Party: Triton Digital → AMERICAS → Tap API - Operational

Notice history

Feb 2021

Some Users Unable To Login To PBS Passport On WJCT Apps
  • Resolved
    Resolved
  • Monitoring
    Monitoring

    We have determined that this issue is only impacting users that have different email addresses on their PBS Passport account and on file with WJCT. At this time, the only workaround is to change the email address that WJCT has on file to match your PBS Passport account email address. If you are impacted by this issue, please contact WJCT at 904-358-6360 or at audienceservices@wjct.org, and we will correct our files to match. Thank you for your patience as we worked through this issue.

  • Identified
    Identified

    A possible cause has been identified, and we are currently working on finding a fix for the issue.

  • Update
    Update

    Thank you for your patience. We are still investigating this incident. We are working with PBS Digital Support and our app developer, Public Media Apps, to find the cause of the issue.

  • Investigating
    Investigating

    Multiple users have reported that they are unable to use log into their PBS Passport account on the WJCT iOS and Android apps. Users are receiving an incorrect error message that says "Your account is not is not enabled to view WJCT Passport content." We are currently investigating this incident.

    Logging into PBS Passport at wjct.tv, pbs.org and the PBS apps do not seem to be affected. We recommend using those platforms until the issue is resolved.

Jan 2021

No notices reported this month

Dec 2020

No notices reported this month

Dec 2020 to Feb 2021

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