WJCT Public Media - Notice history

We have received feedback from our streaming service provider about the ongoing issues with 89.9 FM HD1. They have made adjustments to improve the connection stability and ensure smoother operation.

Since these updates, the streaming has been stable, and we will continue to monitor the situation closely. We appreciate your patience as we work to maintain a reliable streaming experience and will provide further updates as needed. Thank you for your understanding.

We are still investigating the issue causing The Independent 89.9 HD4 to skip and stutter on both broadcast and streaming platforms. We will continue to monitor and report about that issue on a separate status update at https://status.wjct.org/cm6csblsq004w4mjtz1pjcr8r

Unfortunately, the issue previously identified was unrelated to the streaming problems on WJCT News 89.9. We are continuing our investigation to resolve this as soon as possible.

Additionally, we have identified a problem causing the music on The Independent 89.9 HD4 to skip and stutter on both broadcast and streaming platforms. Our team is also investigating this new issue.

We apologize for any inconvenience this may cause and appreciate your patience as we work to ensure a smooth listening experience on all our channels. Thank you for your understanding.

We have identified a potential cause of the current streaming issues. To address this, we will need to temporarily bring down the entire audio streaming server for all WJCT 89.9 FM streaming stations. This outage is expected to last approximately 15-30 minutes.

We appreciate your patience as we work to resolve this matter and restore your streaming experience. Thank you for your understanding.

Commands to deliver NPR streams on Google Home and Amazon Alexa devices are now functioning properly. A small update the NPR team made in a normal release caused stream data to be delivered inaccurately for a short time. They have since reverted that change and do not anticipate any further issues.

From PBS: (https://status.pbs.org/incidents/7xhdk4h3712t)

Resolved - Starting Saturday evening 11/16/24, the PBS app on Roku crashed on launch due to receiving an invalid "date" value from Roku's operating system starting Saturday evening, which the app relies on for the multi livestream feature. Based on internal testing, Roku appears to have resolved this issue this morning, though we're still waiting to hear back from our Roku contact directly.
The Product team plans to implement more graceful fallbacks to prevent similar issues in future.