WJCT Public Media - Notice history

The issue is now resolved.

We implemented a fix and currently monitoring the result.

Unfortunately, we cannot take any further action to resolve this issue, and we must close it as unresolved.

We have heard back from TuneIn. They have said that they will not add the Classical 24 station. We will reach out to our NPR and TuneIn contacts to resolve this.

Thank you for your interest in adding your station to the TuneIn directory. At this time, we are unable to accommodate your request. Factors contributing to this decision may include, but are not limited to, insufficient listening data or licensing requirements. We’ll keep your station information on file and we will contact you if anything changes on our end. Thank you for your support of TuneIn.

We have heard back from iHeartRadio. They are working on adding our stations, which will result in the JME Jacksonville Music Experience radio stations being available on the iHeartRadio website, app and Alexa and Google Home. We will post an update here when that work is completed.

We have heard back from NPR, and unfortunately, they are unable to support additional subchannel stations on the NPR Alexa and Google Home skill. They currently do not have support for HD subchannels on their roadmap.

We have determined that this issue is only impacting users that have different email addresses on their PBS Passport account and on file with WJCT. At this time, the only workaround is to change the email address that WJCT has on file to match your PBS Passport account email address. If you are impacted by this issue, please contact WJCT at 904-358-6360 or at audienceservices@wjct.org, and we will correct our files to match. Thank you for your patience as we worked through this issue.

A possible cause has been identified, and we are currently working on finding a fix for the issue.

Thank you for your patience. We are still investigating this incident. We are working with PBS Digital Support and our app developer, Public Media Apps, to find the cause of the issue.